State Farm® Insurance Agent Zac Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charlyn Basile
April 12, 2025
5
out of
5
rating by Charlyn Basile
"Zac and his team at State Farm are wonderful! I talked with Emilia on the phone and she was very knowledgeable and helpful with my insurance needs!"
We responded:
"Thank you, Charlyn! I'm glad to hear that Emilia was able to assist you with your insurance needs. Our team is dedicated to providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime."
Zach The Superior
April 10, 2025
5
out of
5
rating by Zach The Superior
"I spoke with Emilia on the phone. She was a great help and was able to answer all my questions quickly."
We responded:
"Thank you, Zach, for sharing your experience! I'm glad to hear that Emilia was able to assist you effectively and answer your questions promptly. Our team is here to help with any further insurance inquiries you might have. We appreciate your feedback!"
Jake Burgess
April 4, 2025
5
out of
5
rating by Jake Burgess
"I recently had the please of working with Emilia at Zac Jones' State Farm branch. She was incredibly knowledgeable about insurance coverage. I had never even heard of underinsured motorist coverage before and she explained to me the importance of it and how it can protect me in the event someone crashes into me and only has minimum coverage. I honestly don't know why agents at other agencies head never talked to me about this before, but Emilia made sure that I knew the ins and outs of insurance. She definitely showed me what it means to be a good neighbor!"
We responded:
"Hey, Jake! Thanks so much for sharing your experience and leaving a shoutout for Emilia! It's rewarding to hear that she was able to walk you through your coverage options and help you understand the value of underinsured motorist protection. It’s important to us that every customer leaves a conversation feeling more informed and confident in their choices, and it sounds like Emilia really delivered on that. We agree—she’s a great example of what it means to be a good neighbor. It's surprising how often key coverage details get overlooked elsewhere, so we're glad you found the clarity you needed with us. Your trust in our team means a lot, and we’re here anytime you have more questions or need anything down the road."
darby massie
March 31, 2025
5
out of
5
rating by darby massie
"Emilia was so pleasant to talk to on the phone. She was helpful and answered all my questions."
We responded:
"Thank you, Darby, for sharing your experience! I'm happy to hear that Emilia was able to assist you effectively and provide the answers you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
David H
March 27, 2025
5
out of
5
rating by David H
"Thank you Emmi! It was great to work with you! Made the process easy and you are so knowledgeable!"
We responded:
"I'm happy to hear that Emmi made the process easy for you, David! Her knowledge and dedication are truly valued. If you have any more questions or need any other assistance, feel free to reach out. Thank you for your feedback!"
julianne long
March 25, 2025
5
out of
5
rating by julianne long
"emilia assisted me on the phone and was great!"
We responded:
"Thank you, Julianne, for sharing your experience! I'm happy to hear that Emilia provided great assistance over the phone. We're here to help with any future needs or questions you may have."
Brit Miller
March 25, 2025
5
out of
5
rating by Brit Miller
"Emilia was able to assist me over the phone quickly and was very helpful!"
We responded:
"Thank you, Brit, for sharing your experience! I'm happy to hear that Emilia was able to assist you promptly and provide helpful service over the phone. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Kristen Verhoeve
March 21, 2025
5
out of
5
rating by Kristen Verhoeve
"Emilia was a great help on the phone when I called in and answered all my questions!"
We responded:
"Thank you, Kristen, for sharing your experience! I'm happy to hear that Emilia was able to assist you effectively over the phone and answer all your questions. Our team is always here to help with any future needs or inquiries you may have."
Justin Sae
March 19, 2025
5
out of
5
rating by Justin Sae
"talked to Emilia on the phone and she was extremely helpful"
We responded:
"Thank you, Justin, for sharing your experience! I'm happy to know that Emilia was able to assist you so effectively. Our team is always here to help with any questions or needs you may have. Don't hesitate to reach out anytime!"
Chelle G Sells Cars
March 17, 2025
5
out of
5
rating by Chelle G Sells Cars
"Working with Zac Jones State Farm has been great. I highly recommend working with Amelia! She’s an amazing addition to the team. Thanks for all you do, Amelia!"
We responded:
"Thank you so much for your kind words, Chelle! I'm delighted to hear that your experience with our office has been positive. Amelia is indeed a fantastic part of our team, and we're grateful for her dedication. If you ever need assistance or have questions, feel free to reach out anytime!"
Amy Volk
March 13, 2025
5
out of
5
rating by Amy Volk
"I called in and spoke with Emilia. She was so helpful and took time to answer my questions!"
We responded:
"Thank you, Amy, for sharing your experience! I'm happy to hear that Emilia was able to assist you and provide the answers you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Janelle Cash
March 11, 2025
5
out of
5
rating by Janelle Cash
"Emilia did such a wonderful Job answering my questions and was so helpful when I called!"
We responded:
"Thank you, Janelle, for sharing your experience! I'm so happy to hear that Emilia was able to assist you effectively and answer your questions. Our team is always here to help, so feel free to reach out if you need anything else. Have a great day!"
Julie Ritz
March 10, 2025
5
out of
5
rating by Julie Ritz
"Zac Jones State Farm agents are exceptional! They are knowledgeable, helpful, and business-like while still showing care and concern. They made me feel like family! Thank you Zac and Maggie!"
We responded:
"Thank you, Julie, for your wonderful feedback! I'm happy to know that our team made you feel like family. We strive to provide knowledgeable and caring service, and it's great to see that reflected in your experience. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
Michelle Taubert
March 7, 2025
5
out of
5
rating by Michelle Taubert
"I called with some policy questions. Emilia is smart, helpful and very friendly!! God Bless!!"
We responded:
"Thank you, Michelle! I'm happy to hear that Emilia was able to assist you with your policy questions. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime. God Bless!"
Leon V
March 7, 2025
5
out of
5
rating by Leon V
"I needed help and I talked to emilia on the phone and she was very helpful with my situation. Very knowledgeable and professional!"
We responded:
"Thank you, Leon, for sharing your experience! I'm happy to hear that Emilia was able to assist you so effectively. Her professionalism and knowledge are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Loraine Brzycki
March 4, 2025
5
out of
5
rating by Loraine Brzycki
"I would highly recommend using Zac Jones State Farm, especially Emilia. She was extremely helpful throughout the entire process and made everything so much easier. Her customer service is top-notch, and she truly goes above and beyond to ensure everything is handled smoothly. Very satisfied with the experience!"
We responded:
"Thank you, Loraine, for your wonderful recommendation! I'm delighted to hear that Emilia was able to assist you so effectively and make the process easier. Her dedication to providing exceptional service is truly appreciated. If you ever need further assistance, feel free to reach out to our office."
Rochelle Simmons
March 3, 2025
5
out of
5
rating by Rochelle Simmons
"I really appreciate State Farm accepting me and I really appreciate Jayden my agent she was very compassionate and had a lot of patience you get five thumbs up 👍 from me"
We responded:
"Thank you, Rochelle, for your wonderful feedback! I'm so happy to know that Jayden provided you with compassionate and patient service. Your support means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Perla Sanchez
February 28, 2025
5
out of
5
rating by Perla Sanchez
"I recently had the pleasure of working with Emilia for my insurance needs, and I couldn't be happier with the service I received. Emilia was incredibly knowledgeable, patient, and attentive to all my questions and concerns. She made the entire process smooth and stress-free. I highly recommend Emilia for anyone looking for reliable and professional insurance assistance. Five stars!"
We responded:
"Thank you, Perla, for sharing your experience! I'm delighted to know that Emilia provided you with knowledgeable and attentive service, making the process smooth and stress-free. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
Beth Contreras
February 27, 2025
5
out of
5
rating by Beth Contreras
"I talked to Emilia on the phone and she was extremely helpful and pleasant to talk to!"
We responded:
"Thank you, Beth! I'm glad to know that Emilia was able to assist you so well. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Annie Neville
February 27, 2025
5
out of
5
rating by Annie Neville
"My husband and I talked to Emilia on the phone and she was very helpful and so polite!"
We responded:
"Thank you, Annie! I'm glad to hear that Emilia was able to assist you and your husband so effectively. Her politeness and helpfulness are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Randy
February 26, 2025
5
out of
5
rating by Randy
"Spoke to emilia on the phone and she was a big help!"
We responded:
"Thank you, Randy, for sharing your experience! I'm glad Emilia was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Jared Frederick
February 25, 2025
5
out of
5
rating by Jared Frederick
"Emilia assisted me on the phone and was very kind and thorough in the whole process!"
We responded:
"Thank you, Jared, for sharing your experience! I'm happy to hear that Emilia was kind and thorough during your call. Our team is always here to help, so feel free to reach out if you have any more questions or need assistance in the future."
Zac Magiera
February 24, 2025
5
out of
5
rating by Zac Magiera
"Emilia was very quick and knowledgeable regarding my questions. I recommend this office on john’s island!"
We responded:
"Thank you, Zac, for your wonderful feedback! I'm happy to hear that Emilia was able to assist you quickly and effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Linda A
February 24, 2025
5
out of
5
rating by Linda A
"I called in to pay my bill and Emilia was very kind and had my payment completed quickly!"
We responded:
"Thank you, Lulu, for sharing your experience! I'm happy to hear that Emilia was able to assist you with your payment efficiently and with kindness. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Julia Ingham
February 24, 2025
5
out of
5
rating by Julia Ingham
"I recently moved to SC, and when I called to start a new policy I spoke with Maggie. It was such a streamlined process and she was very kind. I would definitely recommend Zac Jones State Farm."
We responded:
"Thank you, Julia, for sharing your experience! I'm glad to hear that Maggie made the process smooth and pleasant for you. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"