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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robbie Cantwell

August 14, 2023

5  out of  5 rating by Robbie Cantwell
"Zac is always ready to help, extremely knowledgeable even with the "nonstandard" questions, would highly recommend anyone to him"

Maurice Perkins

August 7, 2023

5  out of  5 rating by Maurice Perkins
"Mr. Jones was very professional, patience, & understanding of my needs. All questions were answered & I am confident I made the right choice by choosing State Farm Insurance."

Jeff Tessner

July 26, 2023

5  out of  5 rating by Jeff Tessner
"Quick and excellent service. Andrew was very helpful and professional."

Jamie Gilliard

July 11, 2023

5  out of  5 rating by Jamie Gilliard
"Outstanding service"

Graysen Loughran

July 6, 2023

5  out of  5 rating by Graysen Loughran
"Excellent service and great attitudes! Andrew always helps me with any questions I have and is always super polite! Definitely recommend them to anyone in the Charleston area!!"

Cougar Edisto

May 23, 2023

5  out of  5 rating by Cougar Edisto
"Great customer service. Jaeden as well as the others were very helpful with my insurance needs."

Veronica Utsey

May 22, 2023

5  out of  5 rating by Veronica Utsey
"Zac is great! He cares and works to provide you the exact services that you need at the very best price."
Profile photo of Nancy McDaniel

Nancy McDaniel

May 17, 2023

5  out of  5 rating by Nancy McDaniel
"Thank You Ms Jones for being there for me when I needed you. You couldn't have called me a a better time. I appreciate you to the fullest"

Heather McBride

April 28, 2023

5  out of  5 rating by Heather McBride
"Zac Jones State Farm Insurance is courteous and prompt on communication. They’ve with ease addressed any question or concern I’ve add. I’d highly recommend using them for your insurance needs!"

Courtney Melching

April 27, 2023

5  out of  5 rating by Courtney Melching
"I have been with State Farm for over a year now, Zac & his employees have always properly answered my questions and assessed my needs in a timely manner. Communication with their firm is always clear and polite. I recently spoke with Jaeden, she told me that she is newer to the team, and we got along great! While their team is highly professional I always feel comfortable and at home speaking with them. Great Insurance options as well!"

Michael McDowell

April 24, 2023

5  out of  5 rating by Michael McDowell
"Zac Jones is the best State Farm agency in Charleston! Zac, along with his employees are very helpful with everything and great to work with!"

chandra ruch

April 16, 2023

5  out of  5 rating by chandra ruch
"Zach Jones State Farm is an excellent voice for insurance! I have my home, boat and 4 cars insured here. Chase is amazing - always answers my calls and has all changes /modifications taken care of in record time."

Robert Sullivan

February 20, 2023

5  out of  5 rating by Robert Sullivan
"Zac has a passion for insurance, which has motivated him to go above and beyond to gain a deep understanding of the products he sells. He's the kind of person that you gain respect for very quickly and he genuinely has the best interests of his clients in mind."

Holly Garrison

January 12, 2023

5  out of  5 rating by Holly Garrison
"Super friendly and knowledgeable! Andrew helped me set up an insurance policy within minutes."

Pepper 843

January 12, 2023

5  out of  5 rating by Pepper 843
"I have my house and 2 vehicles with them. Always Good customer service and quick to resolve issues!"

Miguel Royeca

January 9, 2023

5  out of  5 rating by Miguel Royeca
"I had to get renters insurance for my apartment and called Zac he was very nice and helpful. He made the process quick and easy. I would definitely use him again for insurance."

Angel Lawrimore

November 23, 2022

5  out of  5 rating by Angel Lawrimore
"They have very good service and nice people I recommend them 100%"

Derick Mitchell

November 8, 2022

5  out of  5 rating by Derick Mitchell
"My experience with Zach Jones State Farm is one of a kind the representatives there awesome They are very sufficient and hands on and will give you the best Help to their ability."

John conrad

October 25, 2022

5  out of  5 rating by John conrad
"Shane customer service is on point! Thanks a lot to the Zac Jones staff! No better place to go"

Andrew Nuss

October 14, 2022

5  out of  5 rating by Andrew Nuss
"Zac and his staff are amazing they treat you like family and are very knowledgeable about their policies. I definitely recommend them to anyone looking for insurance whether it be for your new vehicle or personal liability these folks at Zac Jones state farm are the best."

Lindsey Battle

October 14, 2022

5  out of  5 rating by Lindsey Battle
"Everyone in the office truly goes above and beyond. Shane is great!"

robert goodale

October 13, 2022

5  out of  5 rating by robert goodale
"Always friendly and experienced, they have been great for me over the last 5+ yrs. Thanks to shane, and all of the other great people there.."

Damon Dixon

October 13, 2022

5  out of  5 rating by Damon Dixon
"Andrew is great!"

Temeka Dillard

October 11, 2022

5  out of  5 rating by Temeka Dillard
"I spoke with Andrew who was very kind and he answered my questions with ease."

Elizabeth Lieberman

October 6, 2022

5  out of  5 rating by Elizabeth Lieberman
"I highly recommend this agency! I dealt with Andrew Murphy directly and he was so easy to work with. He found me a lower rate than I had with geico that also included more coverage. I really appreciated the fact that I will be dealing with the same couple of agents that build individual relationships with their customers."